Frequently asked questions - and answers - about RAM Cellars and our wines
Do you ship your wines?
Yes, we do! We offer flat rate, tiered shipping as follows:
- 1 Bottle $10 shipping
- 2 Bottles $20 shipping
- 3 bottles $30 shipping
- 4 Bottles $35 Shipping
- 5 bottles $40 shipping
- 6 bottles $45 shipping
- 7 bottles $50 shipping
- 8-9 bottles $55 shipping
- 9-11 bottles $60 shipping
- Case of wine $65 shipping
Shipments will arrive via UPS and will require an adult signature for delivery. Disclaimer: We are unable to ship wine to the following states: Alabama, Kentucky, and Utah. We have the licensure to ship to most other states; If you have questions, please contact us at email@example.com.
I'm interested in your wine club!
Our goal with the Cellar Club is to show our customers how much we appreciate them by offering great prices on all the wines we produce, including exclusive Cellar Club-only offerings each year. The discount for membership applies year round on any and all purchases - whether in person or online.
Each tier of the Cellar Club can be tailored to your wine preference with options including Red WIne-Centric, White Wine-Centric, and a standard assortment! Let us know when you sign up which lineup you prefer, and we'll make sure to keep you supplied with great wines tailored to your tastes!.
Wine club release dates will occur twice yearly, one sometime in the Spring (Usually in April) and one in the winter (Usually in November right after harvest wraps up). Throughout the year, Cellar club members will receive updates on limited release and Cellar Club only releases as they occur!
What forms of payment do you accept?
We accept payment via credit card, paypal, and RAM Cellars gift cards for online orders. At events, we accept cash and credit cards. We can also invoice via Square for orders. If you have any questions, please contact us at firstname.lastname@example.org.
Do you offer gift certificates or gift cards?
We do indeed proudly offer RAM Cellars gift cards. Follow the link below to purchase a gift card. Gift cards can be redeemed online or in person and are available in increments starting at $25. Any questions, please contact us at email@example.com!
I have a question about my order.
We value your business and will work to make sure you're satisfied with your experience! Contact us at firstname.lastname@example.org and we will return your correspondence within 24 hours!